FAAC Technologies

FAAC Technologies is one of the leading international Companies in the access automation, parking, and access control in both the residential and industrial sectors. With head offices in Bologna, Italy, the group has 54 legal entities in 29 countries, over 3,600 employees, and a turnover in excess of €600m.

Our UK business has 55+ years’ experience in the Automatic Door industry. In 2020, we were acquired by FAAC Group to continue to grow the Access Automation branch of the organisation. We install, maintain, repair, and modernise automated entrance products for all types of facilities. Our experts offer systems and solutions tailored to end-users in retail, hospitality, healthcare, commercial and office facilities among others.

Overall Purpose of the Job:
The main purpose of the role is to secure ‘Preventative Maintenance’ contracts for Automatic Doors.

Complete renewal service contracts & seek out opportunities to add extra (new) doors to said contracts. There is also a need to seek out new service contracts, capped at 10 units, submit and secure your quotations, in accordance with the company estimating rules and in line with pricing policies and targeted timeframes.

This is an office-based role and will involve speaking to customer’s (existing and future) understand their requirements, devise a solution and prepare our contracts. Always providing our customers with excellent service standards and promoting FAAC Entrance Solutions Services Products.

The emphasis of the role is split into four main areas:

  • Seek out and secure Regional opportunities from various sources, including field engineer requests, existing client requests, non–contract enquiries and internal requests from our New Product Sales or Operational personnel.
  • To devise a solution which meets the clients’ requirements and to progress the opportunity through to a quotation, in line with the agreed estimating procedures and rules.
  • Submit the quotation to the client within a pre-agreed timeframe.
  • Record the opportunity on the Sales Reports in real time with any progress to the opportunity.
  • To contact the customer to ensure that the quotation meets their requirements and to convert the quotations into orders secured.

In addition the role will require some focus on developing leads for the New Door Business (EQS) and to ensure that the door business is operating in a commercially astute manner.

This is an Office Based role, however there might be instances where you will be asked to work away from home, to attend training sessions, Sales Meetings or Meet Clients.

Reporting Relationships:

Reports directly to Service Sales Director however works alongside the rest of the Service Sales Team to deliver our services on secured contracts.

  • Service Operations Director
  • Quoted Works Team
  • New Product Sales team
  • Help Desk
  • Field Operations Managers
  • Invoicing

Key Responsibilities:

  • To meet given targets for quotations submitted.
  • To meet given targets for orders won and opportunity conversion rates.
  • To meet given targets for enquiry to quotation time scales.
  • Ensure quotes won or lost are updated in real time and are visible through the sales quote’s portal.
  • Promote FAAC Entrance Solutions as an organization and seek out opportunities for other areas of the business.
  • Ensure detailed handovers are undertaken with the relevant internal team members I.E. Help Desk, Key Accounts, Quoted Works Team & Invoicing for secured service contracts.

Knowledge / Skills / Experience Required:

Educational (Required)

  • Math’s and English GCSE (or equivalent)

Educational (Preferred)

  • DHF – Door & Hardware Federation
  • ADSA or ADIA – Auto Door Suppliers Association
  • BS7036 / BSEN16005:2012

I.T Skills Inc: Microsoft Packages: Word, Excel, Outlook & CRM type systems.

Experienced (Required)

  • Selling Service Contracts
  • Automatic Pedestrian Door Maintenance Contracts
  • Industrial Door Maintenance Contracts

Experienced (Preferred)

  • DHF – Door & Hardware Federation
  • ADSA or ADIA – Auto Door Suppliers Association
  • BS7036 / BSEN16005:2012

Personal Attributes:

  • Self-Motivation and drive to succeed
  • Communication and interpersonal skills (both internal and external)
  • Commercial / Business Acumen
  • Time management and organization
  • Self-starter
  • Team player
  • Negotiation skills
  • Proactive problem solver

Employee Benefits:

  • 25 days annual leave per year, plus statutory bank holidays
  • Annual profit share bonus or competitive commission structure (dependant on the role)
  • 4% employer contributed pension scheme
  • 4x salary life assurance scheme
  • Enhanced family leave pay
  • Employee proactive healthcare
  • Confidential employee assistance support line and access to free counselling
  • BenefitHub - discount retail benefits platform
  • Company events
  • Complimentary office refreshments


This is an excellent opportunity to join a successful market leading Company, please visit our website at: https://www.faacentrancesolutions.co.uk for more information.