Who we are:
This is an exciting time to join our Australian business operations as we continue along our journey of ongoing expansion, change, and transformation.
FAAC Technologies is the leading global player in the field of automation and access control, dedicated to satisfying end-user needs for security, safety and convenience. With 53 companies in 29 countries, spread over five continents, our brands are represented in all major regions within both mature and emerging markets. The executive headquarters, the technological and managerial heart of FAAC, are located in Bologna, in Italy, and the group boasts a huge presence abroad, where it develops most of its business with both production sites and commercial premises.
In Australia, we have offices in Melbourne, Sydney, Brisbane, and Perth. Utilising both local and international design concepts, our finished products are produced to the highest quality, providing our clients with the best automation solutions for their pedestrian and vehicle access control needs. Our iconic brands include FAAC, Magnetic, Centsys and HUB Parking Technology.
Our vision is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.
Our mission is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.
Our values are People: Respect and Care Ethics: Integrity and Social Responsibility; Aspirations: Ambition and Protection; Strategy: Customer First and Innovation
This is a fantastic opportunity for a passionate Sales Admin who is a high-achiever with a proven record of excellent customer service. You are an accomplished go-getter who is able to work in fast-paced environment.
We are seeking an experienced and self-motivated Sales Admin individual to join our Regents Park Office in NSW.
Your main tasks will include:
- Maintain administration functions in an accurate and timely manner.
- Answer all customer enquiries for products and services promptly and in a friendly, professional manner;
- Assisting National sales team on orders, stock availability and order delivery status and following up with relevant freight companies;
- Provide sales, project and administrative support;
- Preparation of service and spare part quotes in timely manner;
- Process sales invoicing to customers in a timely and accurate manner;
- Liaise effectively and professionally with team members to ensure relevant sales orders are fulfilled accurately and on time.
- Create, review and maintain clients' database in the ERP and CRM;
- Assist with Project coordination activities;
- Schedule incoming service calls and maintain preventative maintenance service scheduling using ServiceM8;
- Coordinating with the warehouse and other departments
- General reception administration duties;
- Co-ordinate deliveries and pick-ups at the NSW warehouse.
The main skills required for this position are:
- 3-4 years of previous experience in a sales/admin or service administration role within the building service/security/engineering/wholesale distribution or similar industries.
- Work as a proactive team member in a small team environment;
- Microsoft Office Suite;
- Excellent communication skills;
- Focused on deliver outstanding customer service.
- The ideal candidate will be well organised, work autonomously, team oriented and be self-motivated.
Why are we a great place to work?
- A great working environment with continuous professional development, competitive salary and benefits.
- Opportunity to work for a large, successful and rapidly growing global organisation
- Great company culture with inclusive events throughout the year
Sound like something that interests you?
Please send your resume and cover letter by hitting the APPLY NOW button.