1) OVERALL PURPOSE OF THE JOB

To raise sales invoices throughout the month, ensuring we maintain a low level of RRNB. Resolving invoice queries in a timely manner.

2) REPORTING RELATIONSHIPS

Reports to: Invoicing Team Leader

Direct Reports: None

3) KEY RESPONSIBILITIES

• Maintaining the Invoice Queries Mailbox.
• Ensuring all invoices are processed in a timely manner
• Requesting of purchase orders where required
• Liaising with other departments in office
• Issuing of manual invoices if required
• Uploading of invoices onto customer portals (Coupa, Tungsten, Tradeshift)
• Issuing of credit notes when required

4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED

• Be highly customer-focused and a team player
• Good verbal and written communication skills and attention to detail
• Highly-organised with the ability to plan and prioritise
• Detail-focused and highly accurate
• Ability to take the initiative
• Ability to work under pressure and to tight timescales
• Be energetic and enthusiastic
• Be consistent, accurate and ensure that procedures are followed


5) COMPETENCIES / CAPABILITIES

• Knowledge of service industry & dealing with FM is advantageous.
• Understanding of MS packages – specifically excel.
• Working knowledge of SAP desired, but not essential


6) SPECIAL FACTORS OF THE ROLE
Overtime will be offered as the business dictates. It would be expected of the successful applicant to be available for these shifts as required.