PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty.

To Provide Customer & Colleague Technical Support & Product Modernization Recommendations.

To Complete Door Safety Checks & Investigate Door Incidents & Customer Complaints.

To Offer A Flexible Approach To Working Hours.

To Provide On Site Customer Support To EQS Customers.

To Adhere To Company Processes & Procedures & Highlight Improvement Opportunities.

To Deliver Customer Service & Maintain QHSE Compliance At All Times.

To Be A Team Player. Tablet/Paperwork, Stock, Vehicle, Uniform & PPE Management & Maintenance.

To Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures. To Complete Mandatory Box Tests After All Calls.


EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.

SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence. CSCS Card