We open worlds. Providing automation and access control, we are dedicated to satisfying end-user needs for security, safety and convenience. So come and join us on our journey to providing our valuable clients with high performance solutions for access and mobility needs, in a sustainable way.
This is a fantastic permanent full time opportunity for a passionate and self-motivated Field Service Technician to utilise their talents & join our team.
About the Role
We are seeking an experienced and self-motivated Field Service Technician to join our team. You will be responsible for carrying out service and preventative maintenance call with NSW as well as project coordination. In many instances you will be the first person our clients see so it is imperative that you have a great customer focus and ensure that service calls are delivered in a timely manner. You will be required to work from a Service Van in this role.
Duties and Responsibilities
Your main tasks will include:
- Attend field service calls & preventative-maintenance calls;
- Conduct inspections, fault finding & diagnostic checks;
- Provide technical advice and information on all of our products;
- Assist with installations where required;
- Establishment & maintenance of service and van stock levels;
- Liaise with client to discuss service requirements.
- Promote service agreements
Skills and Experience
Experience in the following areas is highly desirable:
- Gate motors and Automatic doors
- Speedgates and Pedestrian access control devices
- Boom gates, Sliding & Swing gates, Bollards, and other perimeter access products;
- Parking systems
The ideal candidate will have/be:
- Experience in a similar industry
- A white card
- Excellent time management
- Electrical Fitter Licence or Restricted Electrical Work Licence (minimum)
Why are we a great place to work?
- A great working environment with continuous professional development, competitive salary and benefits.
- Opportunity to work for a large, successful and rapidly growing global organisation.
- Great company culture with inclusive events throughout the year.
- Tools of the trade provided including service van
- Wellbeing day - that's 6 extra days off per year to focus on wellbeing
Our vision is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.
Our mission is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.
Our values are centre around: People, Ethics, Aspirations and Strategies.
Explore more at: www.faactechnologies.com/en/