FAAC Technologies is one of the leading international Companies in the access automation, parking and access control business in both the residential and industrial sectors. With head offices in Bologna Italy, the group has 54 legal entities in 29 countries, over 3,600 employees and a turnover in excess of €600m.
Our UK business has 55+ years’ experience in the Automatic Door industry. In 2020, we were acquired by FAAC Group to continue to grow the Access Automation branch of the organisation. We install, maintain, repair and modernise automated entrance products for all types of facilities. Our experts offer systems and solutions tailored to end-users in retail, hospitality, healthcare, commercial and office facilities among others.
We are recruiting a Service Engineer to cover our London region.
Day to day duties include visiting customer sites carrying out planned and preventative maintenance and other service activities on our complete range and third party products.
Individuals will be able to follow logical and systematic steps to diagnose existing and potential faults.
You will recommend improvements to our customers and provide quotations on prospective work such as preventative care i.e. replacement of wear and tear parts to avoid breakdowns between service visits, upgrade’s to improve functionality and the benefits of a 24/7 service agreement with the Company.
Ideally you will have experience within the service industry and will be able to meet weekly/monthly KPI’s set.
Although full training is provided the ideal candidate will have the following:
• CSCS Card
• NVQ in door systems and repair
• EN16005 (Pedestrian Door Sector)
• Mechanical and/or electrical knowledge
You will have excellent organisation and communication skills to ensure the best service is delivered to our customers as well as the willingness to go the extra mile for our customers, which includes flexibility regarding working hours, call outs and weekend work.
Our employee benefits include:
- Competitive salary structure
- Overtime, call out and commission earning opportunities
- 25 days annual leave per year, plus statutory bank holidays
- Annual profit share bonus or competitive commission structure (dependant on the role)
- 4% employer contributed pension scheme
- 4x salary life assurance scheme
- Enhanced family leave pay
- Employee proactive healthcare
- Confidential employee assistance support line and access to free counselling
- BenefitHub - discount retail benefits platform
- Van stock and uniform
- Company events
- Free on-site office parking
- Complimentary office refreshments
This is an excellent opportunity to join a successful market leading Company, please visit our website at: https://www.faacentrancesolutions.co.uk for more information.