FAAC Technologies

Job Summary: We are seeking a highly skilled IT Specialist with a strong background in AWS cloud services, Windows operating systems, and Microsoft SQL Server (MSSQL). The ideal candidate will possess hands-on experience in managing cloud infrastructure, supporting and troubleshooting Windows-based systems, and administering MSSQL databases. The candidate will collaborate with the IT team to ensure seamless IT operations, security, and performance across both on-premise and cloud-based environments.

Key Responsibilities:

AWS Management:

  • Manage and support AWS infrastructure, including EC2 instances, S3 buckets and VPCs.
  • Monitor, troubleshoot, and optimize AWS services to ensure high availability and performance.
  • Implement security measures such as IAM roles, security groups, and encryption within AWS environments.

Windows OS Support:

  • Install, configure, and maintain Windows servers and workstations, ensuring system stability, security, and efficiency.
  • Troubleshoot and resolve hardware, software, and networking issues on Windows-based systems.
  • Ensure proper backups and disaster recovery measures are in place for Windows systems.

MSSQL Database Management:

  • Administer and optimize MSSQL databases, including backup/restore, performance tuning, and troubleshooting.
  • Write basic SQL queries.
  • Implement and maintain database security, user permissions, and access controls.
  • Perform regular database health checks, backups, and restore operations.

Qualifications:

  • AWS Expertise: Proven experience with AWS services, including EC2, S3, VPC, IAM and CloudWatch.
  • Windows OS Expertise: Experience with Windows Server and desktop environments, including installation, configuration, and troubleshooting of Windows systems.
  • MSSQL Expertise: Knowledge and experience in MSSQL database management, including performance tuning, backups, and query optimization.
  • Security and Networking: Familiarity with security best practices, networking concepts, and administering network configurations on both Windows and AWS platforms.
  • Certifications (Preferred):
    • AWS Certified Solutions Architect or AWS Certified SysOps Administrator.

Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) recommended

Experience:

  • Minimum of 3-5 years of experience in IT support, cloud operations, Windows system administration, and MSSQL database management.
  • Hands-on experience with AWS services, Windows OS environments, and MSSQL databases is essential.

Skills:

  • Strong problem-solving and analytical skills.
  • Excellent communication skills and the ability to work collaboratively in a team-oriented environment.
  • Ability to manage and prioritize multiple tasks and projects simultaneously.